Shipping policy
Thank you for shopping with us! We are committed to delivering high-quality products in a timely and transparent manner. Please review our shipping policy below.
Processing Time
Most apparel and accessory items are fulfilled and shipped by our trusted third-party drop shipping partners.
Processing times vary by product type:
- Apparel & Accessories (Drop Shipped Items):
Orders are typically processed within 2–5 business days before shipping. - Tumblers (Shipped by AG Designs):
- In-stock tumblers: Ship within 5 business days
- Custom tumblers: Ship within up to 2 -3 weeks based on design complexity
Processing time does not include shipping transit time.
Shipping Time
Once your order has been processed and shipped, estimated delivery times are:
- Domestic (U.S.) Orders: 3–7 business days after shipment
- International Orders: Delivery times vary by destination
Shipping timelines are estimates and may vary due to carrier delays, weather, or high-volume periods.
Split Shipments
If your order includes both tumblers and drop-shipped items, products may ship separately and arrive in multiple packages.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information when available.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrectly provided addresses.
Delays
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances. If you experience a significant delay, please contact us and we will assist as best as possible.